Overview.
FAQ.
  • As our token of appreciation, we now offer TRIms Card for all of our loyal users. 
     
    Get TRIms at the nearest outlets. See the amount of money inside and exchange it with the gifts to your liking at the outlets with TRIms sign on them.
     
    How to get it:

    1. Go to the outlet to top up your credit every month and the outlet will offer TRIms.

    2. Scratch the covered area to get TRIms secret code.

    3. Type *777*<16code># and press OK/YES to find out the amount you get.

    4. You will get a text message informing the amount of money you get. Type TRM.TUKAR to exchange it or TRM.SIMPAN to keep it, send it to 777.

    (Congratulations, your TRIms is worth Rp xxx. Please exchange it at the outlet with TRIms sign. Type TRM.TUKAR to exchange it or TRM.SIMPAN to keep it, and send it to 777)

    5. You will get another text message containing the code.

    Give the code xxx to the outlet with TRIms sign to spend Rp xxx. The code is valid until mm/dd/yy.

    6. You can exchange the amount of money with certain goods (such as cooking oil).

    7. Give the code to the outlet to get the goods (like cooking oil) free of charge.

    8. The outlet will verify the code and carry out the transaction.

    9. You will be DELIGHTED, the Outlet will be HAPPY.

     

    Keeping the gift:

    1. Type TRM.SIMPAN and send it to 777.

    2. You will get a reply, saying that the amount of money will be recorded and accumulated for one year as long as the card is valid.
     
    (This month’s gift of Rp xxx has been accumulated. The total gift is Rp xxx. Come back next month to get more gifts.)
     
    Terms and Conditions:
    - It only applies if you have used the prepaid card for over three months. 
    - It is not applicable for post-paid subscribers.
    - You can send many TRIms codes, but only get the gift from TRIms once a month in the form of text message code. 
    - The amount of money you’ll receive is based on the TRI card being used and the accumulated amount of top-up within the previous month.
    - You have the options to:

    Exchange the giftYou will get a text message containing the exchange code that is valid for 30 days, which can be exchanged with any good available at the outlet.

    Keep the GiftYou can keep the amount of money for 12 months as long as the Tri card is still valid.

    - Exchange Code

    The code is valid for 30 days after you receive the notification. If you exchange the code within the 30-day period, the code is no longer valid and cannot be exchanged with the gift.

    - Tri Gift (accumulated)
    If you choose to keep TRIms gift, the amount of money will be accumulated up to 12 months as long as the Tri card is valid.

     

  • 1. What is TRIms?

    TRIms is the token of appreciation for Tri loyal users. You can get TRIms card at the outlet selling Tri. See the amount of money inside and exchange it with the gifts to your liking at the outlets with TRIms sign on them. You can either exchange the gift or keep it to be accumulated.
     
    2. Who can get TRIms ?
    Active users with the minimum card use of three months and have topped up the credit in the previous month.
     
    3. How to get TRims?
    Go to the Outlet with TRIms sign on it. Ask for TRIms card and you can enjoy the gift right away. You can only get TRIms once in a month.
     
    4. How to exchange the number inside TRIms?
    Do the following steps to get it:

    Get TRIms at the nearest outlet every time you top op the credit every month.

    - Scratch the secret code.

    Type *777*<16code># and press OK/YES to find out the you’d get.

    *777*<16code># Press OK/Yes

    You will get a notification.

    (Congratulations, your TRIms is worth Rp xxx. Please exchange it at the outlet with TRIms sign. Type TRM.TUKAR to exchange it or TRM.SIMPAN to keep it, and send it to 777)

    - Type TRM.TUKAR and send it to 777

    You will get a reply stating that the exchange period is valid for 30 days.

    (This month’s gift of Rp xxx has been accumulated. The total gift recorded is Rp xxx. Please come back next month to get more gifts.)

    You have to show the reply to the outlet.

    Choose the goods to your liking according to the amount of money you receive from TRIms.

     

    5. How to keep/accumulate the amount of money received from TRIms?

    Follow these steps: 
    • Get TRIms at the nearest outlet every time you top up the credit every month.
    • Scratch the secret code.
    • Type *777*<16code># then press OK/YES to find out the amount of money you’d get.
    • You will receive a notification.
    • Type TRM.SIMPAN and send it to 777.
    • You will get a reply. The amount of money will be recorded and accumulated up to 1 year as long as the card is valid. 
    *) The amount of money will be kept as long as the Tri card is active for 12 months. 
     
    6. After sending the 16-digit PIN/Voucher code on your TRIms gift card and get the reply for EXCHANGE or KEEP, what is the valid period to make the option?
    You can send a text message to 777 and type TRM.TUKAR or TRM.SIMPAN within that month. If the month has changed, you cannot KEEP or EXCHANGE it again. Get the TRIms card at the store with TRIms sign.
    For example: 'A' sends the 16-digit PIN/Voucher code of TRIms on 25 November and receive the notification at the same day, then 'A' has to send text message to 777 for KEEP or EXCHANGE on 30 November at the latest. The gift is no longer valid in December. 
     
    7. When can we exchange the gift? 
    Maximum of 30 days since you receive the notification.
     
    8. How long can TRIms gift be kept/accumulated?
    It can be accumulated up to 12 months as long as the card is still valid. 
     
    9. Can user get TRIms more than once?
    TRIms can only be obtained once in one calendar month. Beyond that, it will be rejected by the system and the code will be obsolete. 
     
    10. Can we exchange the amount of money from TRIms with products that are worth more?
    Yes, but you have to pay the margin to the store and the store is OK with that. 
    For example: You’d like to buy an ice cream at the store with TRIms sign that is worth Rp 20,000, but you only have TRIms gift of Rp 10,000. Then you have to pay the Rp 10,000 margin cash to the store/retailer. 
     
    11. Can postpaid user take part in this program? 
    This program only applies to prepaid card users with certain requirements.

↑ Back to Top