Overview
How To Use
Countries & Partners
FAQ
  • Enjoy Free WhatsApp Roaming (chatting, call, sharing picture) for one day in more than 50 countries
    Free WhatsApp Luar Negeri 1 Hari
    Rp 0Register
     
    On the following day you can enjoy Free WhatsApp Roaming with only Rp 33/KB or maximum charge Rp 30k for whole day usage
     
    For more convenient experience you can choose WhatsApp Roaming package below :
    Free WhatsApp Luar Negeri 1 Hari
    FreeRegister
    WhatsApp Luar Negeri for 1 dayIDR 30.000Beli
    WhatsApp Luar Negeri for 3 dayIDR 90.000Beli
    WhatsApp Luar Negeri for 7 dayIDR 210.000Beli

    Price includes VAT

     

  • When you are abroad, enjoy Free WhatsApp Roaming for 1 day in more than 50 countries.
     
    On next day, select WhatsApp Roaming package with affordable price in more than 50 countries. With Tri’s flat tariff you will not have a shocking bill. The system will automatically connect to Tri network partner, so you don’t have to select manually, its hassle free.
     
    How To Use:
    Before going abroad: 
    • Check for Tri roaming partner for WhatsApp Roaming Package available in your destination country (see detail in table). 
    • WhatsApp Roaming Package can be activated from 899# or BimaTri then wait for the SMS confirmation. The service is valid after activated and SMS confirmation  is received. 
    • Set APN settings on your handset
      APN             : 3gprs
      User Name  : (leave empty)
      Password    : (leave empty)
    • Deactivate data roaming setting (Data Roaming: OFF) on your handset.
    • When arrived in destination country, make sure to join the roaming partner according the to listed roaming partner.  
    • If necessary, please set network manually to certain roaming partner.
    • Activate data roaming setting (Data Roaming ON) on handset.
    • Enjoy Internet Roaming Package.
     
    After arrive in destination country:
    • Deactivate data roaming setting (Data Roaming: OFF) in your handset before your departure.
    • Select Tri roaming partner available for WhatsApp Roaming in your destination country (see detail in table), Upon your arrival in destination scountry, make sure that you have enlisted in Tri roaming partner network. 
    • If necessary, do manual network setting to use appointed Tri roaming partner. 
    • You can do WhatsApp Roaming activation from *899# or BimaTri, and wait for the confirmation SMS.
    • Please notice that your package will apply since the activation and confirmation SMS is sent. 
    • Do the APN settings in your handset :
      APN             : 3gprs 
      User Name  :  (leave empty)
      Password    :  (leave empty)
    • Activate data roaming setting (Data Roaming ON) on your handset.
    • Enjoy WhatsApp Roaming.
     

    Terms and conditions

    • WhatsApp Roaming is only available to access WhatsApp application, in order to avoid billing shock
    • The usage of WhatsApp Roaming including chatting (sending text, image, audio and video) and WhatsApp call. 
    • To keep your roaming from billing shock, internet browsing access and other application will be temporarily closed while your package subscription is still running. This also includes accessing embedded 
      link on WhatsApp from internet and other application.
    “A day” in  Internet Roaming Package counted from 00.00 Jakarta Time to 23.59 Jakarta Time at the same day. 
    Hence, all charged will be reset daily at 00.00 Jakarta Time. 
    * Access speed and quality depends on network capacity and service (2G/3G)that held by Tri roaming partner.

     

  • Countries and Tri partner operator for WhatsApp Roaming Package:
     
  • Free What’sApp for 1 day in more than 50 countries
     
    1. How long Free WhatsApp Roaming will apply?
      Free WhatsApp Roaming valid for 1 day
      “A day” in  Internet Roaming Package counted from 00.00 Jakarta Time to 23.59 Jakarta Time at the same day. Hence, all calculation on customer’s roaming service usage will be reset daily at 00.00 Jakarta Time.

       
    2. What happen if I only registrate for Free WhatsApp Roaming
      To keep your roaming from billing shock, Free WhatsApp Roaming is only available to access WhatsApp application (chatting , sending text, image, audio and video).
      Internet browsing access and other application will be temporarily closed while your package subscription is still running. This also includes accessing embedded
      You can register Internet Roaming Package if you want to access internet browser or other application

       
    3. When 1 day Free WhatsApp Roaming is over, can I have another Free WhatsApp Roaming for next day ? 
      No. Free WhatsApp Roaming is only available for one time travel abroad. For the next day the charge Rp 33/KB or maximum Rp 30k/day will apply
      After customer back to Indonesia, they can have Free WhatsApp Roaming for their next travel abroad

       
    4. What happen if I register for WhatApp Roaming Package for 1 day, 3 days or 7 days thru *899# when my Free WhatsApp Roaming is still available?
      Free WhatsApp Roaming will be ended at the same day at 24.00. Then WhatsApp Roaming
      Package will start apply after registration and ended as per its validity

       
    5. If I register for WhatApp Roaming Package for 1 day, 3 days or 7 days thru *899# with tariff Rp 33/KB (maximum Rp 30k/day) , how about daily usage for WhatsApp Roaming ?
      WhatsApp Roaming Package will apply right after registration and ended as per its validity.
      For WhatsApp application usage, customer will not be charged with Rp 33/KB because they are already subscribed for WhatsApp Roaming Package

       
    6. If I have more than 1 destination country with listed roaming partner, is my Free What’sApp Roaming still apply in multiple countries ?  
      Yes. Free WhatsApp Roaming will apply in listed countries and partners

       
    7. What if I use Free WhatsApp Roaming in non listed network partner?
      Free WhatsApp Roaming will not available.
      The system will automatically connect to Tri network partner. If by chance it is it changed, please do manual setting to select Tri network partner

       
    8. What if I use Free WhatsApp Roaming in country with no network partner promo ?
      Free WhatsApp Roaming will not available. It only available in listed country
     
     
    WhatsApp Roaming Package 1 day, 3 days dan 7 days
     
    1. How many variant of WhatsApp Roaming package?
      There are 3 options in WhatsApp Roaming package
      - WhatsApp Abroad Package for 1 day
      - WhatsApp Abroad Package for 3 days
      - WhatsApp Abroad Package for 7 days
      “A day” in  Internet Roaming Package counted from 00.00 Jakarta Time to 23.59 Jakarta Time at the same day. Hence, all calculation on customer’s roaming service usage will be reset daily at 00.00 Jakarta Time.
       
    2. Is there any automatic renewal after the customer subscribed WhatsApp Roaming package ? 
      No. Package can’t be extend automatically. Select the package based on your need (1/3/7 day(s) validity)
      For other subscription, activate it using *899# or BimaTri.
       
    3. How much is WhatsApp Abroad Package?
      The following are the prices of WhatsApp Abroad Package:
       
      WhatsApp Abroad Package 1 day
      WhatsApp Abroad Package 3 dayWhatsApp Abroad Package 7 day
      Price (includes VAT)IDR 30.000IDR 90.000IDR 210.000
      Internet
      WhatsApp Call & Chatting
      WhatsApp Call & Chatting  WhatsApp Call & Chatting
      Accordingly to frequent usage policy applied on each roaming partner.

      Price includes VAT
       

    4. What happen in I register thru *899# more than once for same service?
      If balance is sufficient, the service is registered twice and the validity period is extended
       
    5. If register thru *899# more than once, what happen with package validity?
      Validity period will be extended based on registered package
       
    6. What if I register 2 different package thru *899# ?
      If balance is sufficient, both packages will be activated
       
    7. What happen if I regitered WhatsApp Roaming only? 
      To keep your roaming from billing shock, customer only be able to comminicate using What’s App application.
      Internet browsing access and other application will be temporarily closed while your package subscription is still running. 
      Customer can enjoy internet browsing access or other application if register to other Internet Roaming Package (Internet 
      Roaming Package / Internet Roaming Package Australia and Europe). 
       
    8. What if I travel to more than 1 country with selected roaming partner is the package still valid ?  
      Yes. The package is still valid and can be used for countries with  roaming partner, as long as validity period is still active
       
    9. What if I use non roaming partner network for WhatsApp Roaming package ? 
      WhatsApp Roaming Package is not available. Roaming partner network will be selected automatically by Tri system. If 
      network changed unintentionally, please switch it manually to Tri roaming partner. The package is only valid in selected 
      country.
       
    10. What if I activate WhatsApp Roaming Package in country without roaming partner network?
      WhatsApp Roaming Package is not valid and can’t be used. 
      Internet usage beyond package with roaming partner will be charged with based tariff (Rp 330/kb, minimal usage 100kb/operator/day).

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