Overview
How To Use
Countries & Partners
FAQ
  • Internet Roaming Package

    When you are abroad, enjoy Internet Roaming Package with affordable price in more than 50 countries. 
    With Tri’s flat tariff you will not have a shocking bill. The system will automatically connected to Tri network partner, so you don’t have to select manually, hassle free.
     
    Internet Roaming Package available in several options to meet your needs:
    1. Internet Roaming Package
      Internet Roaming Package for 1 dayIDR 125.000Beli
      Internet Roaming Package for 3 daysIDR 375.000Beli
      Internet Roaming Package for 7 daysIDR 875.000Beli

      Including VAT
       

    2. Internet Roaming Package in Australia and Europe
      Suitable if you travel to Australia and Europe. Enjoy low internet cost while roaming in Tri network.
      Internet Roaming Package Australia and Europe for 5 daysIDR 45.000Beli
      Internet Roaming Package Australia and Europe for 10 daysIDR 80.000Beli

      Including VAT

  • How To Use:

    Before going abroad
    • Check Tri roaming partner network in destination country (see table for detail).
    • Activate Internet Roaming Package using *899# or BimaTri, and wait for SMS confirmation.
    • Set APN on your handset
      APN             : 3gprs
      User Name  : [leave empty]
      Password    : [leave empty]
    • When arrived in destination country, make sure to join the Tri roaming partner network.  
    • If necessary, please do network setting manually to certain roaming partner.
    • Enjoy Internet Roaming Package.

     

    After arrive in destination country
    • Deactivate data roaming setting (Data Roaming OFF) on handset before going abroad.
    • Check Tri Roaming partner for Internet Roaming Package in destination country (details is in table).
    • When arrive in destination country, make sure you to join Tri roaming partner network.  
    • If necessary, please do network setting manually to roaming partner.
    • Activate Internet Roaming Package using *899# or BimaTri, and wait for SMS confirmation. For your info, package validated since activated and received SMS confirmation.
    • Set APN on phone accroding to the steps below:
      APN             : 3gprs
      User Name  : [leave empty]
      Password    : [leave empty]
    • After receive SMS confirmation, activate data roaming setting (Data Roaming ON) on handset.
    • Enjoy Internet Roaming Package.

     

    Terms & Conditions Internet Roaming Package:
    • Internet Roaming Package can be used for internet service and Blackberry®. For Blacberry, need to activate local Blackberry service first.  
    • Use 3G handset for BlackBerry/Internet roaming in Austria/Denmark/Swedia/England/Irish/Japan&South Korea.
    • Definition “day” in Internet Roaming Package is 00.00-23.59 Jakarta Time on the same day. Hence all charges will be reset at 00:00 Jakarta Time.
  • Country lists and roaming partner operators for Internet Roaming Package:

     

     

    Country lists and roaming partner for Internet Roaming Package Australia & Europe :

    COUNTRYROAMING PARTNERSCREEN DISPLAY
    AustraliaVodafone/HutchinsonVODAFONE, AUS VFONE, VODAFONE AUSTRALIA, AUS VODAFONE, AUS VODA, AU VODAFONE, VODAFONE AUS
    AustriaThree3, 3AT, 23210
    DenmarkThree3 DK (326 06)
    InggrisThree3 UK
    IrlandiaThree3 IRL
    ItaliaThree3 ITA
    SwediaThree3 SE (240 02), SWEDEN (240 04)

     

    1. How many variants of Internet Roaming Package?
      There are 3 variants of Internet Roaming Package and 1 option for Booster Package.
      - Internet Roaming Package for 1 day
      - Internet Roaming Package for 3 days
      - Internet Roaming Package for 7 days
      - Internet Roaming Booster package
      Definition “Day” in Internet Roaming Package is 00.00-23.59 Jakarta Time on the same day. Therefore all charges will reset at 00:00 Jakarta Time.
       
    2. How many variants of Internet Roaming Package Australia & Europe ?
      There are 2 variants of Internet Roaming Package Australia & Europe.
      - Internet Roaming Package Australia & Europe for 5 days.
      - Internet Roaming Package Australia & Europe for 10 days.
      Definition “Day” in Internet Roaming Package is 00.00-23.59 Jakarta Time on the same day. Therefore all charges 
      will reset at 00:00 Jakarta Time.
       
    3. What is Internet Roaming Booster Package?
      Booster Package is a package to give you more convenient connections when internet speed getting slower. Booster Package is not renew automatically. You can subscribe again thru *899# or BimaTri apps.
       
    4. Is Internet Roaming Booster Package valid for Internet Roaming Package Australia & Europe?
      No. Roaming Booster Package is only available for Internet Roaming Package.
       
    5. Is there any automatic renewal for Internet Roaming Package and Booster?
      No. Package can’t be extend automatically. Select the package based on your need (1/3/7 days for Internet Roaming Package or 5/10 day(s) for Internet Roaming Package Australia & Europe). 
      For other subscription, activate it using *899# or BimaTri.
       
    6. How much the price for Internet Roaming Package?
      Internet Roaming Package Price:
       Internet Roaming for 1 dayINTERNET ROAMING FOR 3 DAYsINTERNET ROAMING FOR 7 DAYs
      Price (including VAT)IDR 125.000IDR 375.000IDR 875.000
      Internet
      Internet roaming for 1 day over than 50 countries.
      Internet roaming for 3 day over than 50 countries.Internet roaming for 7 day over than 50 countries.
      According to terms and condition from each roaming partner.

      Internet Roaming Package Australia & Eropa:

       
      Internet Roaming Australia & Europe for 5 days
      Internet Roaming Australia & Europe for 10 days
      Price (including VAT)IDR 149.000IDR 279.000
      Internet
      Internet Roaming for 5 days on Tri network in Australia & Negara-negara Eropa.
      Internet Roaming for 10 days on Tri network in Australia & Negara-negara Eropa.
      According to terms and condition from each roaming partner.

       

    7. What if customer register using *899# more than one time for the same package?
      If balance is sufficient, it will registered twice and validity period will be extended.
       
    8. If customer register using *899# more than one time, what happen with the rest of active period?
      The validity will be accumulated according to the registered active period. 
       
    9. What if customer registered two different packages?
      If balance is sufficient, both package will activated.
       
    10. What if customer registered for Internet Roaming Package Australia & Europe and Internet Roaming Package using *899#?
      If balance is sufficient, both package will activated.  
       
    11. What about the usage priority when customer activates Internet Roaming Package Australia & Europe and Internet Roaming Package?
      Internet Roaming Package has higher priority. Internet Roaming Package Australia & Europe will be valid and active for use in specific roaming partner in Australia, Austria, Denmark, UK, Ireland, Italy and Sweden if subscriber don’t have Internet Roaming Package Rp125K/day active in the same time.
       
    12. What if customer travel to more than one country with certain roaming partner, are the package still valid?
      Absolutely. Package is valid and can be used in many countries with certain roaming partner as long as the validity is still active
       
    13. What if using non partner network for Internet Roaming?
      Internet Roaming Package can’t be used. System will automatically select roaming partner network. 
      If transition happen accidentally, please do switch it back to roaming partner network manually. 
      The package only available in certain country.
       
    14. What if using Internet Roaming Package in country with no roaming partner?
      Internet Roaming Package is not valid and can’t be used. The internet usage with non roaming partner network will be charge with base tariff IDR 330/kb (minimum usage 100kb/operator/day).

↑ Back to Top