- It’s so easy to top up your credit/quota and pay the bill on Tri website anytime, anywhere!To purchase the package, just click one of the packages as you wish, click ‘Buy’ and follow the next instructions.To pay the bill, choose the menu Indie+ - How to Pay or Postpaid – Payment Method, click ‘Pay’ and follow the next instructions.You can also buy the package for your family, friends or relatives.
- Can anyone pay the package/credit and pay the bill on the website tri.co.id?
Yes, anyone can buy the package/credit and pay the bill at the website.
- What are the packages available for purchase on tri.co.id?
- What kind of bills that can be paid on tri.co.id?
You can pay Indie+ or Postpaid Bills.
- Can I buy any credit denomination?
No. The minimum purchase is Rp 20,000 credit.
- What if I haven’t yet subscribed to Tri and I want to buy the package/credit?
Choose the package/credit, and pick the payment method other then credit. Enter the destination number (it has to be Tri number) and follow the next instruction.
- What are the payment methods used?
- Credit from your Tri card
- Credit or Debit card with the logo Visa/Master
- Mandiri KlikPay
- BCA ClickPay
- CIMB Clicks
- Why are there differences in payment method for certain the package/credit with certain prices?It is for your convenience. The payment method has been adjusted with the package/credit of your choice.
- What is the minimum price for each payment method?
PRICE RANGE PULSA CREDIT CARD MANDIRI CLICKPAY, BCA KLIKPAY & CIMB CLICKS Rp 1.000 - Rp 14.000 v Rp 15.000 - Rp 49.000 v v >= Rp 50.000 v v v
- I was asked to login when I choose the payment method. Which user name and password should I use?You have to use MyTri login. Enter the registered phone number and password.
- What if I haven’t got the MyTri login?You can use the menu OTP (One Time Password). Enter your Tri number and click the button “Send OTP code”, and wait for the text message from “3”. After receiving the text, enter the OTP code and click “Login”.
- What is OTP (One Time Password)?
- One Time Password (OTP) is a 5-digit random code that is used as password and is sent to your Tri number through text message.
- OTP can only be used once before conducting online transaction, to replace the login with MyTri account.
- Does OTP code have expiry period?Yes. You have about 5 minutes to enter the code. Otherwise, you have to click the button “Send OTP code” again.
- What does the option “Change Number” mean when purchasing a package/credit?When you open the website tri.co.id and use your Tri number to connect to the Internet, our system will automatically detect the number. You can proceed with the purchase, or you can change the number. If you choose the latter, Login page will appear.
- For the payment method using Visa/Master, there are the buttons “Enter” and “Proceed.” What are the differences?When paying with Visa/Master Credit Card, you have to input the credit card information, and then click “Proceed” and the information will not be restored. However, for your convenience, the credit card information can be registered by login with your Tri number. After the registration, you won’t need to input the information again.
- What kind of credit card can I use?Any credit card with Visa or Master logo that is issued by Indonesian banks or foreign banks.
- What are other payment methods?Mandiri KlikPay, BCA ClickPay or CIMB Clicks. But you have to set up the account at each bank.
- Can debit card with Visa/Master logo be used?At the moment, not every bank provides online transaction service with debit card. Tri users are advised to check with their banks.
- Which debit card that can be used for online transaction?Online transaction for Tri can use debit cards from Bank Mandiri, BNI and CIMB Niaga.
- How to enable my debit card to be used for online transaction?It depends on the policy of each bank. Tri users are advised to contact the banks.
- How to do online transaction on Tri with Debit Card with Visa/Master logo?After choosing the package/credit, choose payment method "Credit/Debit Visa/Master", and follow the next instructions.
Top up on Tri Website
1.Go to Tri website www.tri.co.id that can be accessed from Tri number,operators and any device. 2.
Choose the amount of credit or quota.
3.Choose the payment method, and follow the instructions according to thechosen method. 4.You can purchase credit or quota for other people’s Tri numbers. Enter the number at the available column. 5.Login when necessary (using MyTri account or OTP).
Use One Time Password (OTP) if you don’t have MyTri account.
How to use OTP:
- Enter your Tri number.
- Click "Request Code".
- Wait for the text message containing your password.
- Enter the code.
- Click login.
For confirmation, enter the code and click ‘buy’.
7.Status. The credit will be added to your number, and the transaction completed.
Terms and Conditions for Online Purchase/Top-up
- To improve the service for its subscribers (“Subscribers”), PT Hutchison 3 Indonesia (“H3I”) through its website http://tri.co.id provide online credit package purchase or prepaid credit top-up (“Online Top-Up Service”);
- Online Top-up Service enables Subscribers to top up the credit using: (i) credit card with Visa or Mastercard logo; and (ii) BCA Klikpay, Mandiri Clickpay and CIMB Click electronic payment services (“Means of Payment”). For that purpose, H3I has cooperated with Online Top-Up Service providers and other related parties to provide Online Top-Up Service to Subscribers;
- For the implementation of the Online Top-Up Service, Subscribers have to abide by the following terms and conditions:
- Subscribers are responsible for purchase transaction through Online Top-Up Service and declare that any information and data inserted during the prepaid credit purchase using the Means of Payment is true, and Subscribers hold harmless H3I from any possible lawsuits, charges and losses incurred by Subscribers or any other party, in any form, related to the purchase of prepaid credit at Online Top-Up Service;
- Transaction that has been confirmed and conducted by Subscribers at Online Top-Up Service cannot be cancelled for any reason and the transaction shall be processed according to the data inputted by Subscribers;
- Subscribers take full responsibilities over any information and data from the Means of Payment inputted by Subscribers when purchasing credit at Online Top-Up Service;
- Subscribers guarantee and take full responsibilities over the use of Online Top-Up Service, including but not limited to any risk and/or losses incurred due to the results of misuse by Subscribers and/or third parties for any reason and/or cause resulted directly or indirectly from the use of Online Top-Up Service;
- Subscribers declare and guarantee that the data inputted during the purchase are true, accurate and complete, and that the information given is true and owned by Subscribers;
- Subscribers agree to free and hold harmless H3I from any lawsuit, chargesand/or losses incurred by any party related to the negligence of Subscribers in meeting the terms and conditions of Online Top-Up Service;
- Subscribers are responsible for their Means of Payment to avoid losses or damage, and to avoid misuse or counterfeit by other parties. Subscribers acknowledge and approve that H3I cannot hold accountable by Subscribers or any other party for anything that happens beyond the mistakes or negligence of H3I, including but not limited to:
- The loss or damage of the Means of Payment and or any information or data on online purchase service platform owned by Subscribers;
- The credit card and/or the data about online purchase service platform used by Subscribers are fake; and
- Any losses resulted from the use of credit card and/or the data about online purchase service platform of Subscribers that indicate legal violation and/or misuse by unauthorized party.
- Subscribers herewith declare and guarantee that they understand and approve the Terms and Conditions of Online Top-Up Service.
AlwaysON Sim Card:
Sim Card Price (RP) AON 12 month 50.000Buy AON 6 month 35.000Buy AON 1month 10.000Buy
Credit Top-up :
VOUCHER (RP) Physical VOUCHER Electronic VOUCHER Price (RP) 1.000 ✓ ✓ 2.000 ✓ ✓ 3.000 - 4.900* ✓ 5.000 ✓ ✓ 5.000 - 9.900* ✓ 10.000 ✓ ✓ 20.000 ✓ ✓ 20.000 25.000 ✓ 25.000Buy 30.000 ✓ ✓ 30.000 40.000 ✓ 40.000 50.000 ✓ ✓ 50.000Buy 75.000 ✓ 75.000Buy 100.000 ✓ ✓ 100.000Buy 150.000 ✓ 150.000Buy 300.000 ✓ 300.000Buy 500.000 ✓ 500.000Buy
VOUCHER Quota (Minute) Price (RP)
Nelpon++ to fellow Tri user
Nelpon++ to other operator
VOUCHER QUOTA Price (RP)
SMS++ to fellow Tri user
500 text messages
1250 text messages
4000 text messages
10.000 text messages
SMS++ ke operator lain
250 text messages
1000 text messages
Package Quota Expiry Price (Rp) Daily Internet 500 MB 12 a.m. 5.000Buy Daily Internet 1 GB 3 days (12 a.m.) 10.000Buy Daily Internet 5 GB 7 days (12 a.m.) 50.000Buy
Paketan++ Netmax :
Kuota++ 500MB Buy Kuota++ Kendo NetMax 5GB Kuota++ 2GB Buy Kuota++ Kendo NetMax 5GB
Add On Data - AlwaysON :
ASA PAKAI BULAN HARGA (RP) Always On 1 month 10.000Buy Always On 6 month 35.000Buy Always On 12 month 50.000Buy
Add On Data - Kuota++ :
VOUCHER KUOTA HARGA (RP) Data Kuota ++ 20 MB 2.000Buy Data Kuota ++ 35 MB 3.000Buy Data Kuota ++ 80 MB 5.000Buy Data Kuota ++ 135 MB 7.000Buy Data Kuota ++ 300 MB 10.000Buy Data Kuota ++ 650 MB 20.000Buy Data Kuota ++ 1.25 GB 33.000Buy Data Kuota ++ 2 GB 45.000Buy Data Kuota ++ 4.25 GB 85.000Buy Data Kuota ++ 9 GB 150.000Buy Data Kuota ++ Kenyang Download 500 MB 7.500Buy Data Kuota ++ Kenyang Download 2,5 GB 20.000Buy Data Kuota ++ Kenyang Download 10 GB 65.000Buy Paket Chatting Sebulan WhatsApp, LINE, KakaoTalk, WeChat, BBM 5.000Buy Nelpon ++ ke sesama Tri 100 Menit 5.000Buy Nelpon ++ ke operator lain 25 Menit 10.000Buy SMS ++ ke sesama Tri 500 SMS 5.000Buy SMS ++ ke operator lain 250 SMS 10.000Buy
Add On Data - Data Pakcage:
MASA PAKAI BULAN HARGA (RP) Data 500 MB 35.000Buy Data 1GB 50.000Buy Data 2GB 75.000Buy Data 5GB 125.000Buy
Add On Data - Opera Mini :
Package Quota VALIDITY (Days) Price (RP) Opera Mini Browsing Unlimited 30 49.000Buy
Add On Blackberry :
Package Subscription Periode How to Subscribe (Send to 234) Price (RP) Full BIS Monthly REG(space)BB 89.900/monthBuy Weekly REG(space)BB1 30.000/weekBuy 3-Day REG(space)BB3 13.500/3-dayBuy Daily REG(space)BB2 5.000/dayBuy Gaul Monthly REG(space)Gaul 60.000/monthBuy Weekly REG(space)Gaul1 15.000/weekBuy Daily REG(space)Gaul2 2.500/dayBuy Monthly REG(space)Mail 60.000/monthBuy Weekly REG(space)Mail1 15.000/weekBuy Daily REG(space)mail2 3.000/dayBuy
Add On Cheap International Phone Calls :
ZONe Contry Quota (Minutes) VAlidity TARIFf
Asia & Australia
Singapore (+65), China (+86), Thailand (+66), Malaysia (+60), Hong Kong (+852), South Korea (+82), Japan (+81), India (+91), Australia (+61) 500 30 Days Rp. 99.000
250 7 Days Rp 55.000
USA & Europe
Canada (+1), USA (+1), Great Britain (+44), The Netherland (+31) 500 30 Days Rp 55.000
250 7 Days Rp. 33.000
Roaming Prabayar - Add On - Paket Internet Roaming Asia, Amerika, Kanada, dan Eropa Zona 1
Paket Internet Roaming 150MB berlaku 1 hari Rp 149 ribu
Paket Internet Roaming 250MB berlaku 3 hari Rp 249 ribu
Roaming Prabayar - Add On - Paket Internet Roaming Australia, Salendia Baru, Taiwan dan Eropa Zona 2
Paket Internet Roaming 1GB berlaku 5 hari Rp 149 ribu
Paket Internet Roaming 1.5GB berlaku 7 hari Rp 249 ribu
Prepaid Roaming - Tri Ibadah
Roaming Internet 3GB - 30 Days Rp 149.000 Buy Roaming Internet 2GB - 9 Days Rp 77.000 Buy